NEWS CENTRE

INTECHNOLOGY LAUNCHES MANAGED TELEHEALTH SERVICE

 

InTechnology launches end-to-end managed telehealth service

Cloud services leader already trialling cost-effective telehealth solution with NHS that helps patients self-manage long-term conditions
 
Harrogate, UK, July 10 2012 - InTechnology today launched InHealthcare, the UK's first end-to-end managed telehealth service provider designed to help patients self-manage long-term conditions such as diabetes, chronic obstructive pulmonary disease (COPD), chronic heart failure and stroke.
 
Bryn Sage, chief operating officer, InTechnology says: "We want to break the current models for patient-led healthcare and excel in delivering a first class managed telehealth service. By making this a patient-centric service rather than a product sale, we can deliver what is needed rather than an off the shelf solution and make telehealth affordable so it can be rolled out at scale and pace. By taking over the responsibility and management of rollout from overstretched clinicians such as nurses and GPs, we can also ensure that the service is successful.

"Many previous attempts to provide successful telehealth services have cost - and wasted - a lot of NHS money and not lived up to expectation, largely because the proposed solutions have been product rather than service-led, as highlighted by the British Medical Journal's (BMJ) findings on the results of the Whole Systems Demonstrator (WSD) randomised control trial of telehealth services."

 
  InTechnology launches end-to-end managed telehealth service
"We're taking an innovative approach to the problem by providing a service-based solution packed as a viable commercial proposition. At the heart of the InHealthcare service is our own online telehealth portal that incorporates a purpose-built patient record platform. Delivered over our highly resilient Cloud infrastructure, it is a fully managed service that provides a single joined-up path between a patient at home and expert medical care.
 
Saneth Wijayaratna
CEO

Telehealth
The key to making a genuinely affordable telehealth service is not just about reducing the cost of telehealth kit and services - it is also about integrating telehealth into existing systems and processes through industry co-operation around agreed standards. This has to be better than introducing yet another raft of proprietary vendor-specific systems that don't talk to each other and which ultimately only add work to an already over-stretched NHS workforce.  
 
"It's estimated that by 2025, there will be 18 million people in the UK with a long-term medical condition, costing the NHS billions of pounds. Conditions like diabetes are likely to consume nearly a fifth of the NHS' budget by 2035. In addition, the early detection and treatment of atrial fibrillation (AF), through services like ours, could reduce the risk of stroke by up to 70% - which is significant when you consider that each year, the NHS treats and rehabilitates 200,000 stroke patients at an average cost of £22,000 each."

InHealthcare builds on InTechnology's N3 expertise and 30 years of managed service delivery, and is in response to an ageing population and the resulting public health 'time bomb' which the government has called on the industry to help defuse.

By enabling the exchange of physiological data (such as blood pressure, blood oxygen levels and heart rate) between a patient at home and medical specialists, InHealthcare assists diagnosis and monitoring and helps patients to keep their independence.

Following initial referral from a clinician, InHealthcare provides a full installation and training service for the patient, along with the appropriate monitoring devices, its telehealth hub and Internet access, where required. Results of each patient's regular, self-managed monitoring tests are transmitted via the telehealth hub and the NHS N3 network to the InHealthcare triage operation where specialists can triage the type of alert from the telehealth system.

Saneth Wijayaratna, CEO, InHealthcare says: "The government has asked the NHS and the healthcare industry to help deliver an effective telehealth proposition for the country. A joined-up, managed, end-to-end telehealth solution will cut costs and even more importantly, save lives. The challenge now is for industry, working with the NHS, to develop a range of affordable telehealth services so that everyone who needs telehealth can receive it.

"The key to making a genuinely affordable telehealth service is not just about reducing the cost of telehealth kit and services - it is also about integrating telehealth into existing systems and processes through industry co-operation around agreed standards. This has to be better than introducing yet another raft of proprietary vendor-specific systems that don't talk to each other and which ultimately only add work to an already over-stretched NHS workforce."

The Department of Health (DH) believes that people with long- term conditions and/or social care needs could benefit from the use of telehealth and telecare services. Paul Burstow, Minister for Care Services and advocate of the 3millionlives initiative said: "This new approach is set to improve the quality of care for people, increase their independence and dignity as well as reduce the time they spend in hospital. It is only by the telehealth industry working together with the Department of Health and other stakeholders, that this will be possible. In addition, UK industry will gain a competitive edge in a marketplace where many millions of people worldwide could benefit from this technology, helping to generate income and jobs in the UK."

InHealthcare has projects underway with Durham County Council and NHS Northamptonshire, the latter having a particular focus on AF detection functionality, which often goes undiagnosed and is often a pre-cursor to a stroke.

The service is designed to be free to the patient, but with straightforward payment plans making it affordable for clinical commissioning groups, primary care trusts, NHS foundation trusts and GPs.

The launch of InHealthcare's new service comes in the wake of InTechnology's recent substantial investments in leading telehealth company, United Telehealth (UTH) and Healthsolve, one of the UK's leaders in the development of healthcare software.

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